COO Sinead Quealy of Irish Mobile SEO company Visibility here again!
Logo saga continues. We needed to find the perfect font. So we did. It’s a beautiful, simple, clear, very legible and no nonsense font, found on T.26 (http://www.t26.com) created by Fabio Luiz Haag, (http://www.myfonts.com/person/haag/fabio/luiz). We needed it quite urgently as the very gifted graphic designer was understandably tired of tracing letters on a computer screen just to send us sample logos!
So I logged on to T.26 and registered, loaded my cart with required font family and ran to the checkout. We were under a bit of time pressure, but everything was going well, until it stopped going well and the transaction ended halfway through. No confirmation, nothing left in cart. Every time I tried to put something in to the cart, it showed it was empty on one screen, I’d go to another screen and the total for my purchases would increase by $2!
I e-mailed their support team (probably still asleep in Chicago), and then started to panic.
No font. No order number. Site not responding. In walked the hero, Niall, our CTO. He suggested we try the designer’s site. So we went to myfonts and registered there. Time ticking faster now. Submitted order. Credit card rejected. Total panic, mainly due to hero beside me talking about fraud up to and including the moment I get an error message saying my card has been rejected! Not possible I scream as Niall checks the exits in case this crazy thing explodes. I quickly check balances on-line. Phew! All OK, no one has been buying i pods in Algeria on my card! So I call Visa, myfonts are one of those sites that carry out a trial transaction for $1 before continuing with the order. Visa get very suspicious about such low transactions and declined it! I explained to the very nice man in Visa, (Richard, fabulous, couldn't have been more helpful) and he cleared everything and allowed me to go ahead and purchase. Finally.
Graphic Designer is so happy with the font she wants to send through some new ideas!!
NO!!!!!!!!!
Bena adds - the visibility mobile company brand logo will be out shortly and I will publish it here. So just if there is any confusion - Visibility Mobile is the company name and Go Mobile SEO is the brand!
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